Terms of Service

1. The service

Kaptions provides an AI caption studio: upload a video, generate word-timed captions, style them with kinetic presets, and export a captioned MP4. Plans are Free, Starter ($3.59/month or $38.77/year), Pro ($5.99/month or $64.69/year), and Creator ($10.99/month or $118.69/year), each with monthly video credits, project caps, and export entitlements shown on our pricing section. Yearly terms are billed once per year at 10% off versus paying monthly.

2. Your account

You sign in with Google and are responsible for activity under your account. Provide accurate information and keep your credentials secure. Free previews of premium styles are preview-only; exporting premium looks requires a qualifying paid plan.

3. Acceptable use

• Only upload videos you own or have the right to edit.
• Do not upload unlawful, infringing, hateful, or sexually explicit content involving minors.
• Do not abuse, resell, or attempt to circumvent plan limits, metering, or access controls.
• Do not reverse-engineer or disrupt the service.

We may suspend accounts that violate these terms or threaten the security of the service.

4. Payments, cancellation, and refunds

Paid plans are one-time purchases processed by Dodo Payments. A monthly purchase unlocks your plan for 30 days and a yearly purchase for 365 days; there is no automatic renewal. When the term ends, your account returns to Free until your next purchase. Video credits and premium caption allowances reset with each new term and do not roll over.

Refund policy. Refund requests are reviewed manually and must be made within 7 days of purchase by emailing support@kaptions.xyz from your account email. A refund is granted only if you have used 25% or less of your plan allowances (video credits and premium captions consumed versus your plan limits). No refund is given after 7 days or when usage exceeds 25%.

You can stop buying new terms at any time; your current paid term stays active until it expires.

5. Your content

You retain all rights to your videos and captions. By using the transcription and rendering features you grant us only the limited processing rights needed to operate the service (for example, sending extracted audio to transcription providers). Your videos remain stored in your browser unless you choose to render server-side.

6. Service availability

The service is provided “as is” without warranties. We aim for high availability but do not guarantee uninterrupted access, transcription accuracy, or third-party provider uptime. To the maximum extent permitted by law, our liability is limited to the fees you paid in the 12 months before the claim.

7. Changes and contact

We may update these terms; continued use after changes take effect constitutes acceptance. Questions: support@kaptions.xyz.